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Error message "There was an error contacting the server or the server's response could not be decoded."Ĭomputer is not connected to the Internet or local proxy blocks access to Codes-Guides Online Library server. The file will expire along with your subscription. If you receive any failures along the way, please take a screenshot and email it to file may reside indefinitely on your computer, but you may be prompted to provide your Usename and Password for the CODES–GUIDES Online Library to open it.Locate the file using the Finder app (or on your Desktop), and double-click it to open.
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#ADOBE FILEOPEN PLUGIN SOFTWARE#
The following steps assume that you have installed Adobe Reader/Acrobat and the FileOpen plug-in (see Software installation). Solutionĭownload a copy of the Single-User Online publication to your computer.
#ADOBE FILEOPEN PLUGIN PDF#
The FileOpen plug-in times out while loading the PDF file. Error message "This document is not a well-formed PDF document…"Īffects: Windows & Mac, online subscriptions Cause Log in to the CODES-GUIDES Online Library at Sign in to your account - Single user and download a new copy (see Error message "This document is not a well-formed PDF document…"). Subscription still in effect: locally-saved PDF needs refreshing. Purchase a renewal through the NRC Virtual Store or the NRC Construction Research Centre Client Services. If it does not appear, it has likely expired. If the subscription appears in the list of active publications, it will show an expiration date.
#ADOBE FILEOPEN PLUGIN INSTALL#
Install the FileOpen plug-in (if not installed yet).Install Adobe Acrobat or Reader (if not installed yet).Concurrent User Administrator and Concurrent User, Online Subscription.Error message "The file is damaged and cannot be repaired…".Blank Adobe Acrobat/Reader window, or error message about missing components.Error message "There was an error contacting the server or the server's response could not be decoded.".Error message "This document is not a well-formed PDF document…".Error message "Cannot unlock file – your local document has expired.".